Privacy Policy for The Bollywood Helpline

At The Bollywood Helpline, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide while interacting with our services. Our company, established in 1988, has been a leading provider in the film, TV serial, and advertisement production industry, majorly operating in Rajasthan. We offer comprehensive services ranging from total film production, area selection, food and catering, equipment rental, traveling, and manpower. This policy applies to all individuals who engage with our services, including clients, crew members, talent, and contractors.

# 1. Information We Collect

We may collect and process the following types of personal information:

- *Personal Identification Information*: This includes your name, contact details (email, phone number), and postal address when you engage with us to book our services or collaborate on a project.

- *Financial Information*: Payment details for transactions related to film production services, rentals, or any other contracted services.

- *Project Details*: Information related to the project you are involved with, such as production schedules, travel itineraries, and catering preferences.

- *Usage Data*: This includes information on how you use our website or services, such as interaction patterns, preferences, and any technical data like IP addresses or browser types.

- *Employment or Contractor Information*: For crew members, actors, and other manpower resources, we collect personal and professional information required for legal, contractual, or regulatory compliance, such as resumes, qualifications, and identity verification documents.

# 2. How We Use Your Information

We use the collected information for a variety of purposes, including but not limited to:

- *Service Provision*: To provide the film production services that you have requested from us, such as coordinating area selection, catering, and equipment rental.

- *Client Communication*: To communicate important details about ongoing or upcoming projects, including production schedules, crew assignments, or any logistical changes.

- *Processing Payments*: To handle payments and manage financial transactions for services such as equipment rentals, catering, or travel.

- *Legal and Compliance Requirements*: To comply with legal obligations and industry regulations, such as tax laws, labor laws, and safety protocols.

- *Improving Our Services*: We analyze usage data and feedback to enhance our offerings, ensure a smooth user experience on our website, and refine the film production services we provide.

# 3. Data Sharing and Disclosure

We take your privacy seriously and will not share your personal information with third parties, except under the following circumstances:

- *With Your Consent*: We will only share information with third parties if you have provided explicit consent, such as subcontractors or co-production partners.

- *Service Providers*: We may share information with trusted third-party service providers who assist us in delivering our services, such as catering vendors, equipment suppliers, or travel agents. These third parties are obligated to maintain the confidentiality of your information.

- *Legal Obligations*: We may disclose personal information if required by law, court order, or governmental regulation.

- *Business Transfers*: In the event of a merger, acquisition, or sale of company assets, we may transfer personal information to the involved parties, ensuring that privacy protections are maintained.

# 4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure data storage systems, and restricted access to sensitive information. However, while we strive to protect your personal data, no system is completely immune from security risks, and we cannot guarantee the absolute security of your data.

# 5. Data Retention

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. This retention period may extend beyond the termination of your relationship with us if required for legal, tax, or regulatory purposes. Once the retention period expires, your data will be securely deleted.

# 6. Your Data Rights

As a user, client, or crew member, you have the following rights concerning your personal information:

- *Access*: You may request a copy of the personal information we hold about you.

- *Correction*: If the data we hold is incorrect or incomplete, you may request corrections.

- *Deletion*: In certain circumstances, you may request that we delete your personal information.

- *Objection*: You can object to the processing of your personal data under specific conditions.

- *Portability*: You have the right to request that your personal data be transferred to another service provider in a structured, commonly used format.

To exercise any of these rights, please contact us at the information provided below.

# 7. Third-Party Links

Our website or communications may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their privacy policies before providing any personal data.

# 8. International Transfers

We may transfer your personal information to countries outside of India, especially when working with international production crews or service providers. In such cases, we ensure that appropriate safeguards are in place to protect your data.

# 9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.

# 10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or privacy practices. When we make significant changes, we will notify you through our website or other communication channels.

# 11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

The Bollywood Helpline

Major Operations in Rajasthan

Established: 1988

Email: info@bollywoodhelpline.com

Phone: +91-91 9829069807

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.